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Online banking and mobile clients can view some statements electronically. Sign In. Download The App. In accordance with the latest travel advisories, we do not recommend that clients book new travel at this time, unless it is to arrange for return travel home.
Our primary focus is the safe return of our clients currently travelling and needing to get home. Please be advised that travelling to destinations under a travel advisory can have implications on emergency medical coverage.
This is effective as of the travel advisory issued March 13, at pm EST. Visit www. We are actively working with our community partners, subject matter experts, and the public and private sectors to understand and determine where the greatest community needs are and how to continue delivering the right support where and when it is needed most.
RBC has donated funds to respond to community needs in Canada, the U. RBC is providing support to a team of researchers at Sinai Health and the University of Toronto with funds to back the early stages of developing a blood test that can identify who is immune to COVID on a mass scale.
Apply for Funding. During these uncertain times, RBC recognizes that charities and non-profit organizations are particularly vulnerable.
Relying solely on donations, corporate gifts, and government support — streams of revenue which have all been largely disrupted by the stresses of COVID — these organizations are not only facing uncertainty, but could be confronting irreversible damage to non-profit sector.
RBC welcomed nearly 1, summer students this year, to provide a meaningful work experience. All of the students are working for RBC from home.
RBC Future Launch is a critical focus for us. We want to continue to facilitate learning opportunities and offer resources for young people — even if that means doing so in a virtual setting!
Qualifying products include mortgages, personal loans, car loans, and credit cards. For more information, book an appointment with an advisor.
To help clients with immediate relief, many of these programs are available in RBC Online Banking to allow you to request to defer one monthly payment on some credit products including mortgagesand loans.
The online request form for one month deferral is not available for credit cards. We are committed to help provide support, and encourage you to speak with an advisor and book an appointment online.
If you are not enrolled in RBC Online Banking or unable to book an appointment using our online booking tool , you can request a callback from one of our advisors for assistance.
There are no specific fees or penalties in order to obtain relief under the program. However, deferring a payment could result in other impacts such as changes to the amount you owe or your repayment schedule or increasing your minimum payment or outstanding balance on your credit card.
You should carefully evaluate your financial situation and priorities before exercising any of these options.
No, not for the current term of your mortgage. The deferred interest will be added to the outstanding balance and interest will be charged on this new balance.
Clients still need to pay their property taxes, creditor insurance and property insurance on a current basis. Credit cards and personal loans qualify for financial relief if you are eligible.
See the details about your particular product. If you cannot activate a deferral through online banking using our self-serve tool, please book an appointment online to speak with an advisor to set up the skipped payment.
Some restrictions apply. At this point we intend to continue to make the program available until September 30th, meaning that a client would have until that date to elect to make a request to defer payments.
For example if you choose to defer up to 6 monthly mortgage payments now, and your circumstances change, you can recommence payments at any point.
How many months can I defer my minimum payment on my credit card? Please contact an advisor to request deferrals up to a maximum of three months.
Please note that approval of deferral requests are not guaranteed. Interest will continue to accrue at your annual interest rates during the period you are receiving a minimum payment deferral — the relief period.
We will add your interest charges to your outstanding balance, along with any transactions, which may cause your outstanding balance to increase during the relief period.
Rest assured that we do not charge interest on accrued interest. This credit will be displayed on your upcoming statement. After the relief period you will no longer receive credits to your account for your interest charges.
Choosing to defer a credit card payment will not impact your coverage. If your credit card account is protected with BalanceProtector insurance you may be eligible to submit a claim in the event of a job loss due to a layoff or dismissal without cause.
Please note that BalanceProtector premiums will continue to be charged to your account and increase your outstanding balance. Interest will not be charged on BalanceProtector premiums.
RBC will provide eligible clients with a credit to assist with offsetting the interest charged during the deferral period on deferred interest payments for loans that charge interest on deferred interest.
We do not charge interest on accrued interest on your credit cards. No action is required. The credit will appear on your statement towards the end of the year.
The amount of compound interest charged during the deferral period is a factor of the interest rate, principal amount and how many monthly payments have been deferred.
You still need to repay deferred principal and interest payments. We are limiting the number of clients allowed in the branch at any given time, to practice physical distancing — for both employees and clients.
Our priority is the safety and wellbeing of our employees and our clients. We have increased frequency of cleaning, with daily disinfection of our retail branches and ATMs, and will continue to enhance our cleaning protocols as we need to.
In the event of a branch closure, a notice will be posted on the branch door. To find the next closest location, simply visit maps.
Our Branch locator will also have updated information on whether your branch is open or closed. For immediate financial needs or access to your safe deposit box, please use our online appointment booking tool to schedule a call with your advisor.
RBC remains committed to supporting you through all channels. You can:. Please see the full list of closed branches. Check the branch locator for the most current information.
We will continue to offer our perspectives to help you navigate through these uncertain times Book an appointment online to speak with one of our advisors, to discuss your immediate needs.
There are other actions clients can consider to ease cash flow challenges. If you had previously elected to pay a higher payment in order to pay your mortgage down more quickly, you can reduce your payment using our self-serve tools to reduce it to the original amount.
For example you could defer one or two payments now until you have a better understanding of how you will be impacted in the longer term.
Foreign exchange requests are not currently available for ordering online. For urgent foreign exchange requests, please go to your local branch.
We ask that you check the branch locator for the most current information prior to your visit. We apologize for the letter you received in error regarding an interest rate increase to your account.
Please be assured that the rate increase is not being applied. In light of the situation regarding COVID , and to best support our clients during this time, we are not moving forward with any of these account changes at this time—they will not be taking effect June 1, We want to remind you that you can use RBC Online Banking to manage stopping pre-authorized bill payments or cheques that are coming out of your bank account.
Please visit www. In addition, to help our clients through this time, we are temporarily waiving fees for stop payments effective April 3, - September 30, Note, when you submit a stop payment request, it only stops the next payment to a payee, and a request must be submitted for each individual payment you wish to stop for example, if you have a series of payments set up.
If you choose to stop a payment, please also remember that you must first ensure that the cheque or debit to be stopped has not already been paid or processed through your bank account, and that you must also ensure the payee is notified of the stop payment.
Stop payments for pre-authorized payments on your RBC credit card must still be handled with the merchant directly. Enrolling in Online Banking is simple and quick.
Acceptance is immediate. You will need your loan number to enroll. Understand what this change may mean for you.
Holds are put in place to ensure the accuracy and legitimacy of a cheque. If you are regularly receiving a government or employer cheque, consider automatic direct deposit to avoid holds.
For more information on these current scams and other important information, please visit our Cyber Security Alerts page.
Effective April 6, there will no longer be a fee for these statements at the ATM. There is no change or exception in your ability to apply for coverage or file an eligible claim.
Please refer to your certificate of insurance for details about specific coverages, coverage eligibilities, limitations and exclusions.
Please note that epidemics or pandemics, such as COVID, are not a limitation or exclusion to these insurances. You agree to pay the wire transfer fees that apply to the return of the funds to you.
All other Debit Transactions from these Accounts are counted as Debit Transactions towards the free monthly Debit Transactions included in the Account, and give rise to an Excess Debit Transaction Fee if the total free monthly Debit Transactions are exceeded.
Students who are 25 years of age or older must present proof of student status each year to maintain their eligibility for a student account.
Excess debit transaction fee may also apply depending on the account. Additional service fees by any intermediary and receiving bank may apply.
Transfers can only be made from Canadian dollar bank accounts. The service is not available to recipients in Canada and in restricted countries. You cannot send an International Money Transfer from a U.
To receive the 20, bonus RBC Rewards points, your application form must be approved by us. Upon enrolment, 20, bonus RBC Rewards points will appear on your first credit card statement.
This offer may not be combined or used in conjunction with any other offer. RBC Royal Bank reserves the right to withdraw this offer at any time, even after acceptance by you.
Get preferred interest rates on select GICs. Contact an RBC branch for more details. Safe Deposit Box fees are collected in January for each calendar year.
If you open, switch or are converted to an account that is eligible for a Safe Deposit Box discount at any time after the Safe Deposit Box fees have been collected that year, the discount on those Safe Deposit Box fees will not be pro-rated and applied to the fees of the partial year.
The discount will start in the following year and be applied to the Safe Deposit Box fees billed in January of the following year. Offer applies only to the first personal banking account opened per newcomer during the Promotional Period, no matter how many Eligible Personal Banking Accounts one may open during the Promotional Period.
If the first personal banking account opened is not an Eligible Personal Banking Account, the offer is not applicable, even if an Eligible Personal Banking Account is subsequently opened.
Offer does apply if the first non-eligible account is upgraded to an Eligible Personal Banking Account within 30 days of the non-eligible account being opened, provided that both the non-eligible account is opened and the upgrade to an Eligible Personal Banking Account is completed within the Promotional Period.
Offer applies to only one account opening during the Promotional Period per Eligible Personal Banking Account, even if the Eligible Personal Banking Account is opened jointly and by more than one co-owner newcomer.
In this case, only the co-owner designated as the Primary Owner at the time of opening of the jointly-held Eligible Personal Banking Account will qualify for the Promotional Offer.
Eligible Personal Banking Account must remain open and in good standing to receive the rebate. If an Eligible Personal Banking Account is downgraded to an ineligible account or closed, the Promotional Offer will cease to apply as of the time of downgrade or closure and unrebated transactions will not be credited.
If you are a post-secondary student and are the Primary Owner or co-owner of an RBC Student Banking or RBC No Limit Banking for Students account each an Eligible Bank Account and the primary cardholder of one of the eligible RBC Royal Bank credit cards listed below, you may be entitled to a rebate on your annual fee, every year, as long as you: complete the Student Information section of the credit card application form in full; remain a student; and are the primary or co-owner of an Eligible Bank Account throughout your studies.
Subject to credit approval. As a sole or joint owner of an RBC VIP Banking VIP account and the primary cardholder of one of the eligible credit cards listed below, the annual fee of that eligible credit card will be fully or partially rebated as indicated below , every year, as long as your credit card remains in good standing and you remain a VIP account owner.
Only one credit card annual fee rebate per VIP account is allowed, which means that if you own a joint VIP account and each co-owner is also the primary cardholder of an eligible credit card, only the primary owner of the VIP account will be entitled to the credit card annual fee rebate.
Other conditions and restrictions apply. S dollar deposit account, limited to the U. Personal Account, with the monthly fees waived. Note: Due to system limitations all accounts must be opened by the client in the same geographic location or region to be recognized for this bundling feature.
If you have questions, please speak to your branch. This offer is only available to Small Businesses registered in Canada by newcomers who have been in Canada for 5 years or less.
This offer cannot be combined with any other offer. The account must remain open for at least 6 months from the date it was opened. If the account is closed within 6 months, Royal Bank of Canada reserves the right to recover the full cash credit.
RBC can amend or withdraw this offer at any time without notice. Some restrictions may apply. Standard message and data charges apply.
Transaction fees may apply for bill payments or fund transfers made through Online Banking and are separate from access fees.
All other trademarks are the property of their respective owner s. You must open an RBC business banking account within 60 days of completing your business registration or incorporation with Ownr.
There is no minimum account balance required. Your credit card account will be credited within 7—10 business days from requesting refund. Ownr offer may be revised or withdrawn at any time without notice.
Wave credit card processing is a pay-as-you-go service at 2. Request Money is a feature of the Interac e-Transfer service.
Recipients of the request may have payment limits at their Financial Institutions. Autodeposit is a feature of the Interac e-Transfer service. There are no additional fees to register or receive funds via Autodeposit.
Standard fees and charges, such as Regular account deposit fees, apply. The convenience fee is not an RBC fee. It is added directly to the amount of your cash withdrawal.
The interest rate is an annual interest rate and a simple interest calculation. Interest is calculated daily on the closing credit balance.
Deposit interest is paid monthly to the account on the second business day of the following calendar month, backdated to the previous business day. Interest rate is subject to change at any time without notice.
To consult the list of participating merchants, please visit www. Even though some merchants may sell gas, grocery, and drug store merchandise, purchases made at these locations may not necessarily qualify as Eligible MCCs if the merchant is not classified as such by Visa.
Also, you may make a purchase at a merchant that is not classified as an Eligible MCC but is located on the premises of a merchant that is classified as an Eligible MCC, in which case your purchase would not qualify as an Eligible MCC.
We cannot guarantee that any merchant, operating in whole or in part as a gas, grocery or drug store, is classified as an Eligible MCC and in no event will we be liable or responsible for any claims with respect to a grocery store purchase made at a merchant that is not classified as an Eligible MCC.
RBC Rewards points are earned on net purchases only; they are not earned on cash advances, balance transfers, cash-like transactions and bill payments that are not pre-authorized charges that you set up with a merchant, interest charges or fees, and credits for returns and adjustments will reduce or cancel the points earned by the amounts originally charged.
This insurance protects the financial institution if you ever default on your mortgage. Default insured programs are limited to 25 years.
This is provided for informational purposes only and is not intended as legal or other professional advice. Automotive financing products are offered by Royal Bank of Canada and are subject to its standard lending criteria.
This information is in summary form and is intended for general guidance and information only. It is not intended to provide financial, legal or other advice.
It should not be regarded as comprehensive or a substitute for professional advice. This publication provides general information only and is not intended to provide specific advice.
Not intended to offer services or solicit customers where prohibited by law. Some additional conditions apply.
Offer may be changed or withdrawn at any time, without notice. Not available in combination with any other rate discounts, offers or promotions.
There are penalties if excess contributions are made. If a Canadian resident is subject to taxation on their world income in another country e. When you use Virtual Visa Debit to make a payment: a The merchant performs an authorization on your personal deposit account at the time of the purchase and this authorization amount is immediately debited from that account.
This process is followed by a settlement, typically business days after authorization, which finalizes the amount of the purchase and, in some cases, reflects adjustments to the initial authorization amount.
When this happens, a credit adjustment in the amount of the original authorization will be credited to your account, followed immediately by a debit adjustment that reflects the final settlement amount of your purchase.
If the account linked to the primary chequing position on your Client Card is changed before a payment has been settled, it may impact the processing of that payment if the merchant needs to adjust the initial authorization amount.
The final settlement amount will be processed on the account that is linked to the primary chequing position on your Client Card at the time of settlement, even if a different account was debited for the authorization amount.
Debit transactions made using your Virtual Visa Debit Number do not count against any monthly transaction limits applicable to your personal deposit account.
Other account fees may apply. When you use your Virtual Visa Debit Number for a transaction in a currency other than Canadian dollars, we will convert the transaction amount into Canadian dollars at an exchange rate that is 2.
For most transactions, the authorization amount debited by the merchant at the time of purchase will be adjusted at settlement to reflect changes in the applicable exchange rate.
Cash Back Credits are not earned on cash advances including balance transfers, cash-like transactions and bill payments that are not pre-authorized charges that you set up with a merchant , interest charges or fees, and credits for returns and adjustments will reduce or cancel the cash back credits earned by the amounts originally charged.
From time to time we may offer bonus cash back promotions and will disclose the terms and conditions in the offer details. Royal Bank of Canada reserves the right to withdraw or amend this benefit at any time.
Please allow up to ninety 90 days from the date the transaction is posted on your credit card statement for the bonus points to be deposited into your RBC Rewards account.
Card linking may take up to 2 business days to process before savings and bonus points can be applied to purchases.
Used under licence. In addition, you can carry forward unused contribution room indefinitely.
We're excited to extend the program through September, to continue supporting you, and local businesses when you Dine and Shop Canada and travel safely.
Stay tuned for the launch of Travel Canada with limited time offers starting August 10 th. Download your digital toolkit that can help you promote the Points for Canada campaign through your online and social channels.
Please allow up to 7 business days for a reply from our team. Spread the word! For any questions about the Points for Canada campaign, send us an email at pointsforcanada rbc.
RBC Rewards program terms and conditions apply. Please visit rbcrewards. We're excited to extend the Points for Canada program to continue supporting you and local businesses.
Together we can help local businesses across the country come back strong. Discover local destinations across Canada and save when redeeming points for select travel gift cards.
Legal Disclaimer 2. Not an RBC Rewards member? Apply for an RBC Rewards credit card today and become a member on approval.
From everyday purchases made with your RBC Rewards credit card to great offers from top brands. When it comes to using your points, your options are nearly endless.
From travelling the world to redeeming for your favourite brands, the RBC Rewards program offers something for everyone.
Learn more about Travel. Check out these videos to see how easy it is to book a flight with points. Get exclusive access to the latest Apple products the moment they hit the market 1.
Shop everything Best Buy has to offer, plus enjoy exclusive features such as Reserve Online and pick up in store, free shipping, and more 1. Pay down your balance with points 1.
Use your points at your favourite retailers 1 for select transactions 1 , plus discover great promotions. Use your points to pay your bills 1.
Not all RBC Rewards cards are eligible for these services. Convert your RBC Rewards points to a wide variety of partner loyalty programs that we designate from time to time 1.
Help others by donating your RBC Rewards points to great charities like these:. It depends on the card you choose!
Cards that earn: RBC Rewards points can be redeemed for travel, merchandise, gift cards, financial rewards and more Airline rewards like WestJet Dollars, Avios or Asia Miles can be redeemed directly with the airline loyalty program affiliated with your card Cash back rewards are credited to your statement as a cash back credit.
Do my RBC Rewards points expire? No, they do not have an expiry date. However, if your account is closed, you have 90 days to redeem any remaining points before they are no longer valid.
How much is an RBC Rewards point worth?